NDIS Frequently Asked Questions - Central Coast

You can access our Community Support services at Funlab Therapy through the following NDIS funding categories:

• Increased social and community participation (Capacity Building)
• Assistance with social and community participation (Core Supports)

Eligibility for SIL funding is determined by the NDIA based on their 'reasonable and necessary supports' criteria. To qualify for SIL funding, you need to:

• Provide documentation showing you require 24/7 support services. This requires submitting a Functional Assessment Report (FAR) completed by a qualified allied health professional
• Submit an Identifying Housing Solutions report through your support coordinator

The amount of SIL funding you receive depends on your assessed level of care requirements. It's important to understand that SIL funding only covers support services and does not include:

• Everyday living expenses such as groceries or transportation costs
• Rental payments for your SIL accommodation
• Any items that are covered under other sections of the NDIS price guide

Yes, you can access our In-Home Support services through your NDIS plan by utilizing your Core Supports funding. These services are designed to help you maintain independence in your own home while receiving the support you need.

Registered NDIS providers like Funlab Therapy differ from non-registered providers in several important ways:

• We undergo regular independent audits to maintain our registration status and ensure quality service delivery
• All of our staff members complete comprehensive screening processes, including mandatory criminal history checks
• We have formal procedures in place for addressing any complaints or concerns you may have about our services

Choosing a registered provider gives you additional peace of mind and protection as a participant.

To be eligible for NDIS funding, you need to meet the following criteria:

• Be under 65 years of age when you first apply
• Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
• Have a permanent and significant disability that substantially impacts your ability to perform everyday activities

Our team can help guide you through the application process and connect you with resources to determine your eligibility.

Funlab Therapy provides comprehensive NDIS services across the entire Central Coast region, including:

• Gosford and East Gosford
• Terrigal, Wamberal, and Avoca Beach
• Erina, Erina Heights, and Holgate
• Woy Woy, Umina Beach, and Ettalong Beach
• The Entrance, Long Jetty, and Toowoon Bay
• Wyong, Tuggerah, and Berkeley Vale
• Bateau Bay, Killarney Vale, and Shelly Beach
• All surrounding suburbs and communities in the Central Coast region

Our dedicated local team has extensive knowledge of the Central Coast area and can provide personalized services tailored to your specific needs and location.

At Funlab Therapy, we value your feedback as it helps us continuously improve our services across the Central Coast. You can provide feedback through multiple channels:

• Speak directly with your Central Coast support worker or therapist
• Contact our Central Coast office at 0426 413 045 or email Funlabtherapy@outlook.com
• Complete our online feedback form available on our website
• Request a formal meeting with our Central Coast service manager

All feedback is reviewed by our quality assurance team, and we aim to respond to all inquiries promptly.